At NovaOrient, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected when you visit novaorient.store, place an order, contact us, or interact with our services.

By using our website, you acknowledge the practices described in this policy and agree to the collection and use of information as outlined below.

Information We Collect

To provide a smooth shopping experience, we may collect different types of information depending on how you interact with our website.

• Personal details such as name, email address, billing information, and shipping address.
• Order information including purchased products, transaction details, and order history.
• Communication information when you contact our customer service team.
• Technical information such as browser type, device information, and website usage data.

How We Use Your Information

The information we collect allows us to provide better services, process orders efficiently, and improve your overall shopping experience.

Payment Information

NovaOrient does not directly store complete payment card details. Payment information is securely processed through trusted third-party payment providers.

These payment providers handle transactions according to their own privacy and security policies.

Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze website traffic, and provide a better browsing experience.

Cookies are small data files stored on your device. You may adjust your browser settings to manage or disable cookies, although some website features may not function properly without them.

Sharing of Information

NovaOrient does not sell or rent customer personal information. We only share information when necessary to provide our services or operate our business.

• Shipping partners to deliver purchased products.
• Payment providers to securely process transactions.
• Service providers that assist with website operation and customer support.
• Legal authorities when required by applicable laws or regulations.

Data Security

We take reasonable measures to protect customer information from unauthorized access, misuse, alteration, or disclosure.

Although we work to maintain secure systems, no online transmission or storage method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of personal information where applicable.
• Choose whether to receive promotional communications.

Marketing Communications

If you choose to subscribe to our updates, we may send information about new products, promotions, and brand news.

You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email.

Third-Party Services

Our website may include links to third-party websites or services. These external platforms have their own privacy policies, and NovaOrient is not responsible for their privacy practices.

Children's Privacy

NovaOrient does not knowingly collect personal information from children. Our website and services are intended for users who can legally make purchases according to applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any updates will be posted on this page with the revised effective date.